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I'm unable to reproduce the problem. Do you experience the same behavior on demo.racktables.org? Have you tried using different browsers and different PCs? Do you have JavaScript disabled in your browser? |
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Hi: thanks for answering. Your tip is good. I did go to the demo site and there I did not experience the problem of the linking window. So it seems the problem is on my side. Nevertheless, the demo site experiences the bug shown in here [1]. When I upgraded from 0.20.7 to 0.20.9 I did experience the bug as well and it went away when applying the patch. However the problem of the linking window still remained. Disclaimer1: I was also experiencing the problem of the linking window even before applying the patch mentioned in [1]. Disclaimer2: I did not experience the problem of the linking window with version 0.20.7. So I believe the problem is not with my browser or PC. By the way, I'm using Firefox v35 on ubuntu 14.04. Disclaimer3: Colleagues of mine are experiencing the same issue, one using Chrome on Windows7 and the other using Firefox on Ubuntu. The upgrade to 0.20.9 went smooth. Please see the attached pdf file. Any other idea? Thanks again! Lucas [1] - https://bugs.racktables.org/view.php?id=1393 |
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The demo site runs version 0.20.9. The fix for bug 1393 is in version 0.20.10, which hasn't been released yet. Regarding the linking window problem, I suggest examining the web server log files, the php.ini config file, your browser's debug console, etc. to gather more information. You could also try a fresh install of RackTables on a different server. If that instance does not experience the bug, compare it to your main server. |
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I guess, this bug is related to short_open_tag ini setting. If so, it is fixed in 0.20.10. |
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Hi All, I did a fresh install of Racktables 0.20.9. The issue remains the same. I digged into the apache's log files (access.log and error.log). The error.log file did not show anything. The access.log file showed up the following when linking two ports: 10.10.39.156 - lucas [26/Jan/2015:10:19:44 -0300] "GET /racktables/index.php?module=popup&helper=portlist&page=object&tab=ports&port=18094&in_rack=on&object_id=869 HTTP/1.1" 200 900 "http://10.10.36.10/racktables/index.php?page=object&tab=ports&object_id=869" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:35.0) Gecko/20100101 Firefox/35.0" 10.10.39.156 - lucas [26/Jan/2015:10:19:50 -0300] "GET /racktables/index.php?module=popup&helper=portlist&port=18094&filter-obj=cf645&filter-asset_no=&filter-port=&in_rack=on HTTP/1.1" 200 983 "http://10.10.36.10/racktables/index.php?module=popup&helper=portlist&page=object&tab=ports&port=18094&in_rack=on&object_id=869" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:35.0) Gecko/20100101 Firefox/35.0" 10.10.39.156 - lucas [26/Jan/2015:10:19:54 -0300] "GET /racktables/index.php?module=popup&helper=portlist&port=18094&filter-obj=cf645&filter-asset_no=&filter-port=&in_rack=on&remote_port=18095&cable=&do_link=Link HTTP/1.1" 200 668 "http://10.10.36.10/racktables/index.php?module=popup&helper=portlist&port=18094&filter-obj=cf645&filter-asset_no=&filter-port=&in_rack=on" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:35.0) Gecko/20100101 Firefox/35.0" Does any body know how to interpret these? Will updating to 0.20.10 solve this problem? I really don't think this issue is related to the DB; it looks like to be something related to the code itself or some configuration on my side ... You mentioned php.ini. What should I modify inside of it? Regards! Lucas |
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Please try enabling the short_open_tag ini setting, or upgrading to 0.20.10. |
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Hi, Andriyanov, Great! Thanks for your suggestion. That did the trick. I enabled the short_open_tag in the php.ini file and now it's working as always. Do yo however suggest to upgrade to 0.20.10 or could I just stay with 0.20.9? Thank you very much! Lucas |
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Yes, I strongly recommend to upgrade. This release fixes some other bugs, and, presumably, does not contain new ones. After the upgrade I recommend to revert your change to the php.ini |
- Anonymous
