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IDProjectCategoryView StatusDate SubmittedLast Update
1661RackTablesdefaultpublic2016-07-25 10:322016-07-29 16:53
Reporterrb Assigned Toinfrastation  
PrioritynormalSeveritymajorReproducibilityalways
Status closedResolutionno change required 
OSSuSE Linux Enterprise 11 (32 Bit 
Product Version0.20.11 
Summary1661: Missing handler function for node 'config', cables and reports
DescriptionHello,

we would like to enter the menus "Configuration", "Patch Cables" and "Reports" but receive an error.

This is for "Configuration":
Internal error
Missing handler function for node 'config'

For "Patch Cables" it's:
Internal error
Missing handler function for node 'cables-default'

For "Reports" it's:
Internal error
Missing handler function for node 'reports-default'

We don't know how long this already exists since we use thee menus really rarely. There could be a link to the update 0.20.11.

We were unsuccessful with setting up a new Installation and using the old database. We guess the problem is associated with the database.
We cannot see any related errors from our point of view.
Steps To ReproduceJust click it ;)
TagsNo tags attached.

Activities

rb

rb

2016-07-25 10:32

reporter  

2016-07-25 10_31_40-Internal error - Internet Explorer.jpg (17,052 bytes)   
2016-07-25 10_31_40-Internal error - Internet Explorer.jpg (17,052 bytes)   
rb

rb

2016-07-25 14:27

reporter   ~0003393

We are using version 0.20.11
infrastation

infrastation

2016-07-27 18:20

administrator   ~0003395

Looks like the files interface-cables.php and interface-reports.php are missing, can you check all the files from the archive made it to the server?
rb

rb

2016-07-29 11:39

reporter   ~0003399

Looks good:

xxxxx:/srv/www/htdocs/racktables/inc # ls -l
total 1924
-rw-r--r-- 1 root root 9658 Feb 7 13:01 ajax-interface.php
-rw-r--r-- 1 root root 24183 Feb 7 13:01 auth.php
-rw-r--r-- 1 root root 3468 Feb 7 13:01 caching.php
-rw-r--r-- 1 root root 18961 Feb 7 13:01 code.php
-rw-r--r-- 1 root root 665 Feb 7 13:01 config.php
-rw-r--r-- 1 root root 184395 Feb 7 13:01 database.php
-rw-r--r-- 1 root root 105170 Feb 7 13:01 deviceconfig.php
-rw-r--r-- 1 root root 233573 Feb 7 13:01 dictionary.php
-rw-r--r-- 1 root root 15572 Feb 7 13:01 exceptions.php
-rw-r--r-- 1 root root 198462 Feb 7 13:01 functions.php
-rw-r--r-- 1 root root 5682 Feb 7 13:01 init.php
-rw-r--r-- 1 root root 85667 Feb 7 13:01 install.php
-rw-r--r-- 1 root root 8601 Feb 7 13:01 interface-cables.php
-rw-r--r-- 1 root root 39008 Feb 7 13:01 interface-config.php
-rw-r--r-- 1 root root 38413 Feb 7 13:01 interface-lib.php
-rw-r--r-- 1 root root 30203 Feb 7 13:01 interface-reports.php
-rw-r--r-- 1 root root 282476 Feb 7 13:01 interface.php
-rw-r--r-- 1 root root 44098 Feb 7 13:01 navigation.php
-rw-r--r-- 1 root root 117792 Feb 7 13:01 ophandlers.php
-rw-r--r-- 1 root root 15961 Feb 7 13:01 popup.php
-rw-r--r-- 1 root root 3813 Feb 7 13:01 pre-init.php
-rw-r--r-- 1 root root 29107 Feb 7 13:01 remote.php
-r-------- 1 wwwrun www 2026 Oct 6 2015 secret.php
-rw-r--r-- 1 root root 22632 Feb 7 13:01 slb-interface.php
-rw-r--r-- 1 root root 20285 Feb 7 13:01 slb.php
-rw-r--r-- 1 root root 20729 Feb 7 13:01 slb2-interface.php
-rw-r--r-- 1 root root 24085 Feb 7 13:01 slbv2.php
-rw-r--r-- 1 root root 137659 Feb 7 13:01 snmp.php
-rw-r--r-- 1 root root 16013 Feb 7 13:01 solutions.php
-rw-r--r-- 1 root root 8723 Feb 7 13:01 triggers.php
-rw-r--r-- 1 root root 124929 Feb 7 13:01 upgrade.php
infrastation

infrastation

2016-07-29 12:47

administrator   ~0003401

In this case it is likely that index.php in the parent directory is still from an older version and needs to be updated as well.
rb

rb

2016-07-29 13:41

reporter   ~0003403

Is working! thank you
rb

rb

2016-07-29 13:53

reporter   ~0003405

index.php not Update from Version 0.20.10

Issue History

Date Modified Username Field Change
2016-07-25 10:32 rb New Issue
2016-07-25 10:32 rb File Added: 2016-07-25 10_31_40-Internal error - Internet Explorer.jpg
2016-07-25 14:27 rb Note Added: 0003393
2016-07-27 18:20 infrastation Note Added: 0003395
2016-07-29 11:39 rb Note Added: 0003399
2016-07-29 12:47 infrastation Note Added: 0003401
2016-07-29 13:41 rb Note Added: 0003403
2016-07-29 13:53 infrastation Assigned To => infrastation
2016-07-29 13:53 infrastation Status new => closed
2016-07-29 13:53 infrastation Resolution open => no change required
2016-07-29 13:53 infrastation Product Version => 0.20.11
2016-07-29 13:53 rb Note Added: 0003405
2016-07-29 13:53 rb Resolution no change required => fixed
2016-07-29 16:53 adoom42 Resolution fixed => no change required