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IDProjectCategoryView StatusDate SubmittedLast Update
1315RackTablesdefaultpublic2014-08-13 22:072014-11-13 14:04
Reportermennfox Assigned To 
PrioritynormalSeverityminorReproducibilityalways
Status closedResolutionfixed 
PlatformFedora, Ubuntu and Debian server 
Product Version0.20.8 
Summary1315: RackTables installation: step 4 of 7 - Blank page after pressing retry
DescriptionGet a blank page after following the instructions to change secret.php permissions. When I look at the apache/httpd logs of all 3 distro's it's the same error :

[Wed Aug 13 20:51:07.464545 2014] [:error] [pid 4790] [client 127.0.0.1:60120] PHP Fatal error: require_once(): Failed opening required '/var/www/html/racktables/inc/secret.php' (include_path='.:/usr/share/pear:/usr/share/php') in /var/www/html/racktables/inc/pre-init.php on line 42, referer: http://127.0.0.1/racktables/?module=installer
Steps To ReproduceTried 3 x different distros's and different instructions, same issue
Additional InformationApologies if this is not a bug, but I cannot figure this out.
TagsNo tags attached.

Activities

sleland

sleland

2014-10-01 03:18

reporter   ~0002517

I recently installed and had the same issue. Verify that the secrets.php file is owned by the process that is running Apache. For Ubuntu 12.04 it would be www-data for user and group.
mennfox

mennfox

2014-11-13 09:46

reporter   ~0002553

Thanks @sleland, I changed the owner and group to www-data, I am not sure about other instructions on how to setup racktables but the one I followed specified to change group and ownership to nobody which caused my issue. All works now.
mennfox

mennfox

2014-11-13 14:04

reporter   ~0002555

Check permissions for secret.php, mine worked with chown and chgrp to www-data, the instructions i followed stated otherwise which cause the initial problem. Thanks @sleland for the answer.

Issue History

Date Modified Username Field Change
2014-08-13 22:07 mennfox New Issue
2014-10-01 03:18 sleland Note Added: 0002517
2014-11-13 09:46 mennfox Note Added: 0002553
2014-11-13 14:04 mennfox Note Added: 0002555
2014-11-13 14:04 mennfox Status new => closed
2014-11-13 14:04 mennfox Resolution open => fixed