| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 1567 | RackTables | default | public | 2015-12-16 08:13 | 2015-12-17 17:53 |
| Reporter | dmnmitsupu | Assigned To | andriyanov | ||
| Priority | urgent | Severity | major | Reproducibility | always |
| Status | closed | Resolution | no change required | ||
| Product Version | 0.20.10 | ||||
| Summary | 1567: Tag tree does not pull, misc error | ||||
| Description | I am bleeding edge at the moment due to a couple of other issues. Pulled just before reporting this problem. Still Exists. Whether an object has an existing tag or not when I click on the properties tab I receive a pop-up "an error occurred", click ok, it happens again. I recently began using the tag roller, maybe this has something to do with it? I have nothing to note in /var/log/apache2/error.log or access.log. Please help if possible. | ||||
| Tags | No tags attached. | ||||
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Sorry, the description is not clear. Does this happen when you click on the "show tag tree" blue folder icon? Does the pop-up seem to be shown by a Javascript code? Does it reproduce in another browser? Does it happen for any of your objects? Are there any messages in browser JS script console? |
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I am unable to click the folder as though the link does not exist. JS code, not sure, see attachments. Attached screen shots from ff, chrome, and ie any object or rack I did find js error in console, also attached. |
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What does the page look like when the alert is shown? Could you save it and attach to the ticket (maybe it is stripped or contains come error messages)? Screenshot of entire browser window could also help. The first message in JS console (failed GET of jquery-1.4.4.min.js) could be the cause of this alert. Please expand it and inspect the http error code ("404 Not found" or something else). If the only thing that is broken is the tag assignment, you could use the old interface (the Tags tab) until we figure the problem out. Also, try to disable all the plug-ins temporarly. Just rename the "plugins" directory to do that. |
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I am within any object on the view tab. I click on the properties tab. Before anything on the page shows the error occurs. |
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Thank you Alex for your help. Turns out while upgrading the linkmgmt plugin from the recent email to racktables group I overwrote wwwroot/js/jquery-1.4.4.min.js with an incompatible version. Be very careful if upgrading the linkmgmt plugin to the testing version. For me it entirely broke the tagging functionality, the ability to add a tag to any object or rack. |
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See last note |
