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IDProjectCategoryView StatusLast Update
1923RackTables802.1Q VLANspublic2019-11-28 23:15
Reportercarloscmc Assigned To 
PrioritynormalSeverityminorReproducibilityalways
Status newResolutionopen 
OSUbuntu 
Product Version0.21.3 
Summary1923: Could not find the gateway file called 'netcat'
DescriptionIt's constantly giving me the error Could not find the gateway file called 'netcat' every time I try to check live CDPs and live ports in any of the objects.
Steps To ReproduceGo to any of the objects properties and click on any of the following tabs: Live CDP, live LLDP, Live ports
TagsNo tags attached.

Activities

carloscmc

carloscmc

2019-09-27 17:42

reporter  

1.PNG (8,685 bytes)   
1.PNG (8,685 bytes)   
infrastation

infrastation

2019-10-17 21:51

administrator   ~0003995

On the server in the RackTables directory is there a directory named "gateways" with an executable file named "netcat" in it?
carloscmc

carloscmc

2019-11-28 11:17

reporter   ~0004017

Hi infrastation,
Thank you so much for your answer. Indeed there was no direcotry called "gateways" in the path /var/www/racktables.
I copied over from the installation files to that path and give them executable permission but there are no changes.
Regards.
Carloscmc
infrastation

infrastation

2019-11-28 23:12

administrator   ~0004019

If you see the same message, this most likely means the script isn't in the right place. After you fix that you will need to configure the gateway as described here: https://wiki.racktables.org/index.php/RackTablesAdminGuide#Configuring_CLI_gateways_to_network_devices
infrastation

infrastation

2019-11-28 23:15

administrator   ~0004021

As a side note, this is not a bug in the software, but a deployment/configuration issue, so your best support channel would be the racktables-users mailing list.

Issue History

Date Modified Username Field Change
2019-09-27 17:42 carloscmc New Issue
2019-09-27 17:42 carloscmc File Added: 1.PNG
2019-10-17 21:51 infrastation Note Added: 0003995
2019-11-28 11:17 carloscmc Note Added: 0004017
2019-11-28 23:12 infrastation Note Added: 0004019
2019-11-28 23:15 infrastation Note Added: 0004021